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Last update: October 26, 2008
1. General
The website you have entered ("Website") is operated by
or on behalf of Yamaha Corporation and its subsidiaries (collectively, "Yamaha," "we," or "us").
Users of the Website are referred to as "you." Yamaha places great importance on protecting your privacy.
This Yamaha Corporation Privacy Policy ("Privacy Policy") is intended to explain the conditions under which
Yamaha uses and discloses your information, and your rights in relation to that information. By visiting the Website
or by providing us with information about yourself you are accepting and consenting to the terms of this Privacy Policy.
If you do not agree with any term in this Privacy Policy, please do not visit the Website or provide us with information
about yourself.
2. Is Information Collected from Children?
The Website is not directed to children under the age of 13. Yamaha will never knowingly collect Personal Information (as defined in Section 3 below) from anyone whom it knows to be under the age of 13.
3. What Types of Information does Yamaha Collect, Use and Disclose?
Yamaha collects, uses and discloses both "Non-Personal Information" and "Personal Information." "Non–Personal Information" is information that, without the aid of additional information, cannot be directly associated with a specific person or entity. "Personal Information," by contrast, is information such as a name or email address that, without more, can be directly associated with a specific person or entity.
4. How is Non-Personal Information Collected, Used and Disclosed?
A. Collection of Non-Personal Information by Web Browsers, Cookies, and Other Tracking Technology
Like most Website operators, Yamaha gathers from Website users Non-Personal Information of the sort that
Web browsers, depending on their settings, may make available. That information includes the user’s
Internet Protocol ("IP") address, operating system and browser type, and the locations of the
Web pages the user views right before arriving at, while navigating and immediately after leaving the Website.
This website and its service providers also use current industry methods, including "cookies" and tracking
technology ("clear gifs," "Web Beacons," "log files," etc.).
Web Beacons are not placed on a user’s computer. You may not decline Web Beacons, however, they can be
rendered ineffective by declining all cookies or modifying your browser setting to notify you each time
a cookie is tendered and permit you to accept or decline cookies on an individual basis.
USERS WHO DO NOT WISH TO HAVE COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE COOKIES
BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION
PROPERLY WITHOUT THE AID OF COOKIES. WEBSITE USERS WHO REFUSE WEB COOKIES ASSUME ALL RESPONSIBILITY FOR ANY
RESULTING LOSS OF FUNCTIONALITY.
B. Our Use of Non-Personal Information
Yamaha uses Non-Personal Information to enable Yamaha to make your visits to the Website and communications
with you more personalized and effective, and to analyze the services we provide through the Website.
For example, "cookies," which are tags sent to reside on the visitor's computer, enhance a visitor's
experience at our Website, to allow repeat visitors to be served more quickly and efficiently, or to tell
us where our visitors go and how our visitors use our Website and related sites. Yamaha does not use cookies,
web browsers or other tracking technology to obtain Personal Information about a user that was not previously
provided; however, Non-Personal Information obtained from cookies, web browsers or other technology may be
combined with Personal Information.
C. Disclosure of Non-Personal Information
From time to time, Yamaha may release Non–Personal Information gathered from Website users in the aggregate,
such as by publishing a report on trends in the usage of the Website.
5. How is Personal Information Collected, Used and Disclosed?
A. How is Personal Information Collected?
Yamaha collects a range of Personal Information from users. Much of this Personal Information is provided
by users themselves when they register with the Website and use the interactive features on the Website.
We will not collect any Personal Information unless and until you provide it to us voluntarily. You are not
required to provide us with Personal Information, but your ability to access or use certain features of the
Website may be conditioned on the provision of your Personal Information, and therefore you may not be able
to use certain Website features if you do not provide your Personal Information.
BY REGISTERING WITH THE WEBSITE, YOU CONSENT TO THE USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS
DESCRIBED IN THIS SECTION 5.
B. How is Personal Information Used?
Personal Information is used to: (i) fulfill your requests for products, services and information; (ii) facilitate and track your service requests; (iii) customize the content displayed on the Website; (iv) contact you about other products and services or with promotional offers that may be of interest to you; (v) communicate back to you; (vi) notify you of any changes to the Website; and (vii) to enforce the terms of use on the Website.
C. How does Yamaha Disclose Personal Information?
Yamaha will not sell or rent your Personal Information to anyone. Yamaha will only disclose your
Personal Information to other Yamaha affiliates or third parties if:
(i) you have given your consent for us to share your Personal Information;
(ii) we need to provide your Personal Information to our employees, affiliates and third party companies
who operate the Website and work on our behalf to provide the product, service or information you requested;
(iii) we believe it is necessary to comply with demands, requests, laws, subpoenas, court orders or other
legal processes;
(iv) we believe it is necessary to protect the property or rights of Yamaha, other users, third
parties or the public at large;
(v) we have reason to believe that your actions violate the law, Yamaha's Terms of Use or the restrictions
stated in the user agreement for a particular product or service, but only to the extent necessary to
investigate and stop such violation;
(vi) Yamaha is acquired by or merged into another company or sells all or substantially all or its assets
to another company;
(vii) you submit a Digital Millennium Copyright Act Notice ("DMCA Notice") or other communications
about content stored on or transmitted through the Website in which case, we will forward such communication
to the person or entity who stored or transmitted the content addressed by your communication;
(viii) Yamaha has retained a third party to act as our agent to analyze data we collect, including Personal
Information, solely to help us improve our products, services and the Website;
(ix) you opt-in to receive Yamaha marketing materials upon registration, we will email you about products
and services that we believe may be of interest to you, and if you opt-in to receive third parties’
marketing materials upon registration, we also will give your Personal Information to third parties,
so that those third parties may directly contact you about additional products and services. If you wish
to opt-out of receiving marketing materials from Yamaha or third parties, please follow the instructions
at the bottom of each email for opting out;
(x) if you participate in surveys, giveaways or other promotions (collectively, "Promotions"),
Yamaha may disclose any Personal Information you provide subject to the terms of a Promotion -- not this
Privacy Policy. You will be given the option to consent to the use of your Personal Information at the
time you sign up for a Promotion, and you are not required to participate in any Promotion;
(xi) in the event of a security breach as described in Section 8(G) ("Enforcement") Yamaha will
contact you by email; or
(xii) Yamaha enters into a merger, acquisition, or bankruptcy or other sale of all or a portion of Yamaha’s
assets in which case, all transferred Personal Information will be subject to this Privacy Policy unless
(A) you are given notice that a new privacy policy will apply and affirmatively opt-in to accept it or
(B) otherwise ordered by a bankruptcy or other court. (Personal Information submitted or collected after
a transfer, however, will be subject to any new privacy policy adopted by the successor organization.)
6. Does Yamaha Make Changes to the Privacy Policy?
Technology and the Internet are rapidly changing. Yamaha is therefore is
likely to make changes to the Website in the future and as a consequence will need to revise this Privacy
Policy to reflect those changes. When we revise the Privacy Policy, Yamaha will post a notice advising you
of the revision on the home page to the Website for 30 consecutive days. For users for whom Yamaha maintains
an email address, Yamaha will email you the revised Privacy Policy at your most recently provided email address.
It is important that you review this Privacy Policy periodically for an up-to-date understanding of Yamaha’s
policies and practices.
7. Does the Yamaha Corporation Privacy Policy apply
to affiliated and co-branded websites?
The Website may link directly to websites operated by third parties,
our service providers or marketing partners or companies affiliated with Yamaha ("Third Party Websites").
Some of these Third Party Websites may be "co-branded" with a Yamaha logo; even so, they are not operated or
maintained by Yamaha. Because these Third Party Websites are operated by business partners or third parties,
Yamaha is not responsible for the content or practices on them. These links are provided for your convenience
only and should be used with your discretion and prudent judgment. Links from the Website to Third Party Websites
do not constitute sponsorship, endorsement, or approval by Yamaha of the content, policies, practices of such
Third Party Websites. Yamaha is not responsible for any information these Third Party Websites may obtain and
does not oversee their policies or practices in collecting Personal Information. The Privacy Policies of these
other Third Party Websites may differ from those of Yamaha.
These Third Party Websites may ask you for Personal Information. Please review the privacy policy on these
Third Party Websites before submitting Personal Information, because Yamaha does not have control over the
use of information collected on Third Party Websites.
8. Safe Harbor Privacy Policy for Data Transfers from the European Union
Yamaha abides by the Safe Harbor Principles developed by the U.S. Department of
Commerce and the European Commission and the Frequently Asked Questions (FAQs) issued by the Department of Commerce
on July 21, 2000. This section sets forth the privacy principles that Yamaha follows with respect to the collection
and transfer of Personal Information from the European Economic Area ("EEA") to the United States.
A. Notice
Yamaha will inform users who are European residents about the purposes for which it collects and uses Personal
Information about them, the third parties to whom it discloses Personal Information, and the choices and means,
if any, Yamaha offers individuals for limiting the use and disclosure of their Personal Information. Yamaha will
provide you with notice of its practices in clear and conspicuous language when you are first asked to provide
Personal Information to Yamaha, or as soon as practicable thereafter, and in any event before: (i) Yamaha uses
your Personal Information for a purpose other than that for which it was originally collected; (ii) your Personal
Information is processed by a transferring organization; or (iii) disclosed by Yamaha for the first time to a
third party. As discussed in this Privacy Policy, Yamaha will disclose your Personal Information as described in
Section 5 ("How is Personal Information Collected, Used and Disclosed?").
If you have any questions, please contact Yamaha at the following address:
https://member.yamaha.com/about/inquiry
Manager, eYamaha Division
Yamaha Corporation
10-1, Nakazawa-Cho, Naka-Ku, Hamamatsu, Shizuoka, 430-8650, Japan
B. Choice
Yamaha will offer individuals the opportunity to opt out, (by means of a check box option upon registration),
of whether their Personal Information is: (i) disclosed to a non-agent third party, or (ii) used for a purpose
other than the purpose for which it was originally collected or subsequently authorized by the individual. For
sensitive Personal Information (such as Personal Information specifying medical or health concerns, racial or
ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information
specifying the sex life of the individual), Yamaha will give individuals the opportunity to affirmatively opt in
to the disclosure of such Personal Information to a non-agent third party or the use of such Personal Information
for a purpose other than the purpose for which it was originally collected or subsequently authorized by the
individual. Yamaha will provide individuals with reasonable mechanisms to exercise their choices should requisite
circumstances arise.
To request that Yamaha not use/disclose an individual’s non-public Personal Information to non-agent third parties
after registration, you should contact Yamaha’s Chief Privacy Officer at the address provided in Section 8(A)
("Notice").
Prior to making any alterations in its information, Yamaha will require that individuals confirm their identity.
C. Data Integrity
Yamaha will use Personal Information only in ways that are compatible with the purposes for which it was
collected or subsequently authorized by the individual as set forth in this Privacy Policy.
D. Onward Transfer
Yamaha complies with the notice and choice principles as described above in Sections 4(C) ("How does Yamaha
Disclose Non-Personal Information?") and 5(C) ("How does Yamaha Disclose Personal Information?")
for the transfer of all Personal Information from the EEA which is disclosed or transferred to a third party.
E. Security
Yamaha will take reasonable precautions to protect Personal Information in its possession from loss, misuse
and unauthorized access, disclosure, alteration and destruction. Except as described herein, Yamaha limits
access to Personal Information and data to those persons in Yamaha’s organization, or agents of Yamaha, that
have a specific business purpose for maintaining and processing such information and data. Individuals who
have been granted access to Personal Information are aware of their responsibilities to protect the security,
confidentiality and integrity of that Personal Information.
Any security compromises or potential security compromises and any inquiries concerning security should be
reported to Yamaha’s Chief Privacy Officer. Contact information for the Chief Privacy Officer is provided
in Section 8(A) ("Notice") above.
F. Access
Upon request, Yamaha will grant individuals reasonable access to Personal Information that it holds about them
for the purpose of correcting, amending, or deleting such Personal Information where it is inaccurate; provided,
however, that Yamaha reserves the right to deny access or limit access in cases where the burden or cost of
providing access would be disproportionate to the risks to the individual's privacy or in the case of a vexatious
or fraudulent request. If you wish to access or amend your Personal Information , please contact Yamaha’s Chief
Privacy Officer at the address provided in Section 8(A) ("Notice") above. Any employee of Yamaha that
desires to review or update their Personal Information can do so by contacting their human resources representative.
G. Enforcement
Individuals who wish to file a complaint or who take issue with Yamaha's Safe Harbor Policy should direct such
communication to Yamaha's Chief Privacy Officer via e-mail or written communication at the address provided in
Section 8(A) ("Notice") above. Yamaha's Chief Privacy Officer will explain the process to be followed
when filing a complaint. Filing a complaint in English will expedite the process. Yamaha will investigate and
attempt to resolve complaints and disputes regarding use and disclosure of Personally-Identifying Information
in accordance with the principles contained in this EU Safe Harbor Policy. For complaints that cannot be resolved
between Yamaha and the complainant, Yamaha has agreed to participate in the dispute resolution procedures of the
panel established by the European data protection authorities to resolve disputes pursuant to the Safe Harbor
Principles.
Yamaha is also subject to the jurisdiction of the US Federal Trade Commission. The Federal Trade Commission may
be contacted at the following address:
Federal Trade Commission
Attn: Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580
consumerline@ftc.gov
www.ftc.gov
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